Privacy Policy

WEBSITE DATA PRIVACY INFORMATION MODEL
updated to EU Reg. 2016/679
(European Regulation on the protection of personal data)


1. Introduction

Castize Solution Srl takes user privacy seriously and is committed to respecting it. This privacy policy (“Privacy Policy”) describes the personal data processing activities carried out by Castize Solution through the site castize-solution.com (Site) and the related commitments undertaken in this regard by the Company. Castize Solution may process the user's personal data when the user visits the Site and uses the services and features present on the Site. In the sections of the Site in which the user's personal data is collected it is normally published specific information pursuant to art. 13/15 of EU Reg. 2016/679.
Where provided for by EU Reg. 2016/679, the user's consent will be requested before proceeding with the processing of their personal data. If the user provides personal data of third parties, he must ensure that the communication of the data to Castize Solution and the subsequent processing for the purposes specified in the applicable privacy information complies with EU Reg. 2016/679 and to the applicable legislation.

2. Identification details of the owner, manager and Privacy Officer

The data controller is Castize Solution Srl with headquarters in Via Vallon, 86 - 33082 - Azzano Decimo (PN) (Italy)

Pec: [email protected]

3. Type of data processed

Visiting and consulting the Site does not generally involve the collection and processing of the user's personal data except for navigation data and cookies as specified below. In addition to the so-called "browsing data" (see below), personal data voluntarily provided by the user may be processed when the user interacts with the functions of the Site or requests to use the services offered on the Site. In compliance with the Privacy Code, Castize Solution may also collect the user's personal data from third parties in carrying out its business.

4. Cookies and navigation data

The Site uses "cookies". By using the Site, you consent to the use of cookies in accordance with this Privacy Policy. Cookies are small files stored on the hard disk of the user's computer. There are two macro-categories of cookies: technical cookies and profiling cookies.

Technical cookies are necessary for the correct functioning of a website and to allow user navigation; without them the user may not be able to view the pages correctly or use some services.

Profiling cookies have the task of creating user profiles in order to send advertising messages in line with the preferences expressed by the user while browsing.

Cookies can also be classified as:

_ "session" cookies, which are deleted immediately when the browser is closed;  _ "persistent" cookies, which remain within the browser for a certain period of time. They are used, for example, to recognize the device connecting to a site, facilitating authentication operations for the user;

_ “own” cookies, generated and managed directly by the manager of the website on which the user is browsing;
 _ “third party” cookies, generated and managed by parties other than the website manager on which the user is browsing.

5. Cookies used on the site
The Site uses the following types of cookies:
a. own session and persistent cookies, necessary to allow navigation on the Site, for internal security and system administration purposes;
b. third-party, session and persistent cookies, necessary to allow the user to use multimedia elements present on the Site, such as images and videos;
c. third-party, persistent cookies used by the Site to send statistical information to the Google Analytics system, through which Castize Solution can carry out statistical analyzes of accesses/visits to the Site. The cookies used pursue exclusively statistical purposes and collect information in aggregate form. Through a pair of cookies, one of which is persistent and the other session (which expires when the browser is closed), Google Analytics also saves a log with the start times of the visit to the Site and exit times. You can prevent Google from collecting data via cookies and subsequent data processing by downloading and installing the browser plug-in from the following address: https://tools.google.com/dlpage/gaoptout?hl=en

d. third-party, persistent cookies used by the Site to include the buttons of some social networks (Facebook, Twitter and Google+) on its pages. By selecting one of these buttons, the user can publish the contents of the web page of the Site he is visiting on his personal page of the relevant social network

The Site may contain links to other sites (so-called third-party sites). Castize Solution does not have any access to or control over cookies, web beacons and other user tracking technologies that could be used by third-party sites that the user can access from the Site; Castize Solution does not carry out any control over contents and materials published by or obtained through third-party sites, nor over the relative methods of processing the user's personal data, and expressly disclaims any related liability for such eventualities. The user is required to check the privacy policies of third-party sites accessed through the Site and to inform themselves about the conditions applicable to the processing of their personal data. This Privacy Policy applies only to the Site as defined above.

_ “own” cookies, generated and managed directly by the manager of the website on which the user is browsing;
 _ “third party” cookies, generated and managed by parties other than the website manager on which the user is browsing.

5. Cookies used on the site
The Site uses the following types of cookies:
a. own session and persistent cookies, necessary to allow navigation on the Site, for internal security and system administration purposes;
b. third-party, session and persistent cookies, necessary to allow the user to use multimedia elements present on the Site, such as images and videos;
c. third-party, persistent cookies used by the Site to send statistical information to the Google Analytics system, through which Castize Solution can carry out statistical analyzes of accesses/visits to the Site. The cookies used pursue exclusively statistical purposes and collect information in aggregate form. Through a pair of cookies, one of which is persistent and the other session (which expires when the browser is closed), Google Analytics also saves a log with the start times of the visit to the Site and exit times. You can prevent Google from collecting data via cookies and subsequent data processing by downloading and installing the browser plug-in from the following address: http://tools.google.com/dlpage/gaoptout?hl=it

d. third-party, persistent cookies used by the Site to include the buttons of some social networks (Facebook, Twitter and Google+) on its pages. By selecting one of these buttons, the user can publish the contents of the web page of the Site he is visiting on his personal page of the relevant social network

The Site may contain links to other sites (so-called third-party sites). Castize Solution does not have any access to or control over cookies, web beacons and other user tracking technologies that could be used by third-party sites that the user can access from the Site; Castize Solution does not carry out any control over contents and materials published by or obtained through third-party sites, nor over the relative methods of processing the user's personal data, and expressly disclaims any related liability for such eventualities. The user is required to check the privacy policies of third-party sites accessed through the Site and to inform themselves about the conditions applicable to the processing of their personal data. This Privacy Policy applies only to the Site as defined above.

6. How to disable cookies in browsers

If you wish, you can also manage cookies directly through your browser settings. However, deleting cookies from your browser could remove the preferences you have set for the Castize Solution website, so it would be advisable for you to periodically visit this page to recheck your preferences.

For further information and support you can also visit the specific help page of the web browser you are using:

  • Internet Explorer;
  • Firefox;
  • Safari;
  • Chrome;
  • Opera

7. Retention of personal data

Personal data are stored and processed through IT systems owned by Castize Solution and managed or by third-party technical service providers; for further details please refer to the “Scope of accessibility of personal data” section below. The data is processed exclusively by specifically authorized personnel, including personnel in charge of carrying out extraordinary maintenance operations. Personal data will be retained for the duration of the contract and after the end of the contract in order to fulfill Castize Solution's legal obligation, including claims for any complaints, in accordance with applicable law, and will then be deleted or made anonymous.

If we consent to the processing of our products and services for the purposes of direct marketing after the contract has expired, we will process the data until the consent is revoked.

8. Purposes and methods of data processing

Castize Solution may process the user's common and sensitive personal data for the following purposes: use by users of services and features on the Site, management of requests and reports by their users, sending newsletters, management of applications received through the Site, etc.
Furthermore, with the further and specific optional consent of the user, Castize Solution may process personal data for purposes of marketing, i.e. to send the user promotional material and/or commercial communications relating to the Company's services, to the addresses indicated, both through traditional methods and/or means of contact (such as paper mail, telephone calls with an operator, etc.) and automated (such as communications via internet, fax, e-mail, text messages, applications for mobile devices such as smartphones and tablets - so-called APPS -, social network accounts - for example via Facebook or Twitter -, telephone calls with automatic attendant, etc. .).
Personal data are processed both in paper and electronic form and entered into the company information system in full compliance with EU Reg. 2016/679, including security and confidentiality profiles and inspired by the principles of correctness and lawfulness of processing . In compliance with EU Reg. 2016/679, the data are kept and stored for the time necessary to achieve the purposes for which they are processed and in any case for as long as you decide to be registered on our website.

9. Security and quality of personal data

Castize Solution is committed to protecting the security of the user's personal data and respects the security provisions established by applicable legislation in order to avoid data loss, illegitimate or illicit use of data and unauthorized access to them, with particular reference to the Technical Regulations regarding minimum security measures. Furthermore, the information systems and computer programs used by Castize Solution are configured in such a way as to minimize the use of personal and identifying data; such data are processed only to achieve the specific purposes pursued from time to time. Castize Solution uses multiple advanced security technologies and procedures to promote the protection of users' personal data; for example, personal data is stored on secure servers located in places with protected and controlled access. The user can help Castize Solution to update and keep their personal data correct by communicating any changes relating to their address, title, contact information, etc.

10. Scope of communication and data access
The user's personal data may be communicated to:

- all the subjects whose right to access such data is recognized by virtue of regulatory provisions;
- to our collaborators, employees, within the scope of their respective duties;
- to all those natural persons and /or legal, public and/or private when the communication is necessary or functional for carrying out our business and in the ways and for the purposes illustrated above;

 11. Nature of provision of personal data

The provision of some personal data by the user is mandatory to allow the Company to manage communications, requests received from the user or to contact the user himself to follow up on his request. This type of data is marked with the asterisk symbol [*] and in this case the provision is mandatory to allow the Company to follow up on the request which, failing this, cannot be processed. On the contrary, the collection of other data not marked with an asterisk is optional: failure to provide it will not entail any consequences for the user.

The provision of personal data by the user for marketing purposes, as specified in the "Purposes and methods of processing" section is optional and refusal to provide them will have no consequences. The consent given for marketing purposes is intended to be extended to the sending of communications carried out through both automated and traditional methods and/or means of contact, as exemplified above.

12. Rights of the interested party

12.1 Art. 15 (right of access), 16  (right of rectification) of EU Reg. 2016/679

The interested party has the right to obtain confirmation from the data controller as to whether or not personal data concerning him or her are being processed and, in this case, to obtain access to the personal data and the following information:< /p>

a. the purposes of the processing;

b. the categories of personal data in question;

c. the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular if recipients are from third countries or international organisations;

d. the expected retention period of personal data or, if this is not possible, the criteria used to determine this period;

e. the existence of the interested party's right to ask the data controller to rectify or delete personal data or limit the processing of personal data concerning him or her or to oppose their processing;

f. the right to lodge a complaint with a supervisory authority;

h. the existence of an automated decision-making process, including profiling and, at least in such cases, significant information on the logic used, as well as the importance and expected consequences of such processing for the interested party.

12.2 Right referred to in art. 17 of EU Reg. 2016/679 - right to cancellation ("right to be forgotten")

The interested party has the right to obtain from the data controller the deletion of personal data concerning him or her without unjustified delay and the data controller has the obligation to delete the personal data without unjustified delay, if one of the following reasons exists :
a. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

b) the interested party withdraws the consent on which the processing is based in accordance with Article 6, paragraph 1, letter a), or Article 9, paragraph 2, letter a), and if there is no other legal basis for the treatment;

c. the interested party objects to the processing pursuant to Article 21, paragraph 1, and there is no overriding legitimate reason to proceed with the processing, or objects to the processing pursuant to Article 21, paragraph 2;

d. the personal data have been processed unlawfully;

e. the personal data must be erased for compliance with a legal obligation under Union or Member State law to which the data controller is subject;

f. the personal data were collected in relation to the offer of information society services referred to in Article 8, paragraph 1 of EU Reg. 2016/679


12.3 Right referred to in art. 18 Right to restriction of processing

The interested party has the right to obtain from the data controller the limitation of processing when one of the following hypotheses occurs:

a. the interested party contests the accuracy of the personal data, for the period necessary for the data controller to verify the accuracy of such personal data;

b. the processing is unlawful and the interested party opposes the deletion of the personal data and instead requests that their use be limited;

c. although the data controller no longer needs them for the purposes of the processing, the personal data are necessary for the interested party to ascertain, exercise or defend a right in court;

d. the interested party has objected to the processing pursuant to article 21, paragraph 1, EU Regulation 2016/679 pending verification regarding the possible prevalence of the legitimate reasons of the data controller with respect to those of the interested party.

12.4 Right referred to in art.20 Right to data portability

The interested party has the right to receive the personal data concerning him or her provided to a data controller in a structured, commonly used and machine-readable format and has the right to transmit such data to another data controller without impediments on the part of the data controller

13. Revocation of consent to processing

The interested party has the right to revoke consent to the processing of his/her personal data by sending a registered letter with return receipt to the following address: Castize Solution Srl Via Vallon, 86 - 33082 - Azzano Decimo (PN) (Italy) accompanied by a photocopy of the your identity document, with the following text: <withdrawal of consent to the processing of all my personal data> or via certified email to the address [email protected]. At the end of this operation your personal data will be removed from the archives as soon as possible.< /p>

If you wish to have more information on the processing of your personal data, or to exercise the rights referred to in point 7 above, you can send a registered letter with return receipt to the following address: Castize Solution Srl Via Vallon, 86 - 33082 - Azzano Decimo ( PN) (Italy) accompanied by a photocopy of your identity document, with the following text: <withdrawal of consent to the processing of all my personal data> or via certified email to the address [email protected]. Before we can provide you or modify any information, it may be necessary to verify your identity and respond to some questions. An answer will be provided as soon as possible.

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